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REFUND POLICY

Our Refund/Cancellation Policies are as follows:

When booked less than 20 days in advance:

14 Days prior to charter date-100% refund, 7-13 days prior to charter date-75% refund. 3-6 days prior to charter date-50% refund-Less than 3 days, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

When booked 21-29 days in advance:

20 days prior to charter date-100% refund, 14-19 days prior to charter date-75% refund, 10-13 days prior to charter date-50% refund, 5-9 days prior to charter date-25% refund, 4 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

When booked more than 29 days in advance:

More than 45 days prior to charter date-100% refund, 30-45 days prior to charter date-50% refund, 16-29 days prior to charter date-25% refund, 15 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

When booked more than 59 days in advance:

More than 60 days prior to charter date-100% refund, 45-59 days prior to charter date-50% refund, 31-44 days prior to charter date-25% refund. 30 days or less, prior to charter date—loss of deposit. Any loss of deposit may be used on another booking of the same or greater value, scheduled within 60 days of the original charter date.

All charters are scheduled and staffed according to the stated start and stop times. We do understand things can delay the prompt arrival of your entire party, and we will always do our best to accommodate the time. All guests need to understand that based on circumstances, we may not be able to extend your charter to compensate for a late start. Guests need to understand as well, that when a stop time is extended, there will be an additional charge of $62.50 for each 15 minutes.

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